Design

Access to Financial Services in Nigeria Survey

2026

AN EXCERPT FROM A2F 2026 REPORT

Nigeria’s financial inclusion story is changing.

79%

of adults are now
financially included.

The question is increasingly
what that access enables people to do.

Nigeria’s financial inclusion story is changing.

What the numbers say

79%

Aduults are now formally included

What Access enables people to do.

What Access enables people to do.

A2F 2026 — Financial Inclusion

Progress

5 millionmore adults joined the financial system.

Formal inclusion

64%2023
73%2026

Up 9 percentage points in three years

Financial exclusion

26%2023
21%2026

Down 5 percentage points in three years

A2F 2026 — Mobile Money Growth

Digital acceleration

Mobile money use more than tripled.

Nigerians are increasingly receiving income, transferring money and making payments digitally.

A2F Active and Digital Use Widget

Digital is becoming everyday finance

Access is translating into active and digital use

Most formally included adults are transacting actively, while digital financial management is becoming increasingly established.

made an active formal transaction in the last 30 days

A measure of recent, active engagement with formal financial services.

use a mobile phone or tablet to manage their finances

Digital devices are becoming an important channel for everyday financial management.

Source: EFInA Access to Financial Services in Nigeria 2026 Survey

A2F Formal Savings and Credit Widget

Saving is pulling ahead

Formal saving is broadening. Formal borrowing remains thin.

The widening savings base signals progress, but access to formal credit continues to reach only a small minority of adults.

Formal savings

53%

save formally

38% 53% Formal savings increased

Formal credit

10%

borrow formally

The central gap is no longer only whether adults can save formally, but whether they can access appropriate formal credit when they need it.

Source: EFInA Access to Financial Services in Nigeria Survey

A2F Financial Resilience Widget

Emergency money remains difficult

Emergency pressure is widespread. Financial buffers remain limited.

62%

would find emergency money very difficult to raise

36%

have savings or assets that could cover two or more months

The evidence points to a dual vulnerability: limited capacity to mobilise emergency funds and insufficient reserves to sustain households through an extended income disruption.

Source: EFInA Access to Financial Services in Nigeria Survey and thematic analysis

A2F Shocks and Insurance Widget

The protection gap

Shocks are common.
Insurance isn't.

Insurance remains extremely limited, leaving households to absorb much of the impact when things go wrong.

The reality

Household shocks are common

Primary response

Savings, assets and social networks

Protection gap

Insurance remains extremely limited

What this means: households largely self-insure, potentially depleting the very resources needed for recovery and longer-term resilience.

Source: EFInA Access to Financial Services in Nigeria Survey

A2F Shock Coping Pathways Widget

How Nigerians cope matters

Getting through a shock can leave you worse off.

How people respond matters: some coping strategies solve an immediate problem by weakening future resilience.

Among people hit by shocks

Resilience-eroding responses

42%

used responses that could weaken their future ability to cope

Protective or adaptive responses

14%

used approaches classified as protective or adaptive

as many relied on resilience-eroding responses as on protective or adaptive approaches.

Source: EFInA Access to Financial Services in Nigeria Survey

A2F Climate Shocks Widget

Climate is now a household finance issue

Climate shocks are already affecting livelihoods.

Heavy rains and floods are a significant part of this exposure, with adults dependent on agriculture facing greater risk.

11.9%

of adults were affected by heavy rains and floods

All adults
17.3%

among adults earning livelihoods from agriculture

Agricultural livelihoods

Exposure is not evenly distributed: people whose livelihoods depend on agriculture face a materially higher incidence of heavy-rain and flood events.

Source: EFInA Access to Financial Services in Nigeria Survey

A2F Farmers, Shocks and Recovery Widget

Farmers are carrying multiple risks

For many farmers, the shock does not end when the event passes.

· Exposure

51%

of farmers experienced a shock

All farmers

· Aftermath

76%

were still struggling afterwards

Among farmers hit by shocks

The second figure applies only to farmers who experienced a shock. It shows that exposure is often followed by a prolonged struggle to recover.Source: EFInA Access to Financial Services in Nigeria Survey

Women are not one financial segment

Women business owners and farmers are moving forward at different speeds

Formal financial inclusion increased for both groups between 2023 and 2026, but progress remains uneven.

Women business owners

68% 2023
76% 2026

Women farmers

43% 2023
54% 2026

The persistent gap: Women who depend on others for income remain much further behind.

Access does not guarantee a good experience

The same financial system can feel very different depending on who you are

Among formally included adults:

Satisfied with customer support

37% Poorest
70% Richest

Served on time

26% Poorest
54% Richest

Income shapes experience: formal inclusion does not yet translate into the same quality of service for everyone.

Fraud preparedness is uneven

Those least confident about spotting fraud receive the least fraud education

Very confident they can detect fraud

Poorest 19%
Richest 54%

Received fraud education from providers

Poorest 14%
Richest 30%

Access to Financial Services Survey 2026

Access was the beginning. What comes next?

Explore A2F 2026 to understand how Nigerians are paying, saving, borrowing, coping with shocks and building their financial lives.

LOAN DISBURSEMENT SPLIT

Who is

borrowing?

Our data revealed that men accounted for 74% of all loan disbursements, while women accounted for just 26%. This shows a persistent gender gap and significant untapped potential among female borrowers.

Despite representing only 26% of total borrowers, women repaid their loans better, indicating that their larger loan amounts do not mean greater credit risk.

₦478k

Women avg loan — higher than men despite fewer disbursements

₦431k

Men avg loan — 74% of all disbursements
 

WHY NIGERIANS BORROW

The top three reasons for borrowing show Nigerians using credit to survive, not to build wealth.

Rent and Housing         ——————————————–

Medical Bills                        ———————————————–

School Fees                    ———————————————-

Family borrowing rates

Married vs Borrowers

Single

Married people make up 91.9% of all the loans we disbursed. Credit is a necessity as they are typically responsible for a larger family.

The communal nature of Nigerian households means married adults serve as financial anchors for an extended family network. Credit becomes necessary in these circumstances, particularly for housing, health, and education.

Higher default risk

      15%

Single borrowers more
likely to default

Married borrowers

      91.9%

of all loans disbursed

Single borrowers

      8.1%

of all loans disbursed

Nigeria Consumer Credit Insight, 2025

₦449,178

Average amount borrowed per person

(23.5% YoY Growth)

₦449,178

Average amount borrowed per person

(23.5% YoY Growth)

+23.5%

2024

₦363,736

2025

₦449,178

The average loan value grew by 23.5% from ₦363K to ₦449K in 2025. These loans went directly into the real economy through higher spending on education, healthcare, housing, and small businesses.

INCOME
 PATTERNS

90% of borrowers earn below ₦200,000/month. Credit bridges the widening gap between wages and the cost of living

THE EARNING GAPS

Salaries fall short
 of

Living Costs

Low-income borrowers take loan values that are up to 50% of their annual income; a strong reliance on credit for essential expenses, not aspirational purchases.

We discovered borrowers are mostly lower-middle-income formal-sector workers whose salaries cannot cover recurring daily expenses, with 90% earning below N200,000

Borrowers earning above N400k account for just 2% of all borrowers. The pattern shows the wide gap between what Nigerians earn and what it costs to live

90%

earn below N200k/month

2%

earn above N400k — far less reliant on credit

~50%

of annual income — avg loan for lowest earners

Funding Partner

EFInA Data User Licence Agreement

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